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Terms and Conditions

Last Updated: 18.07.2024

Welcome to lunas.ph! By accessing and using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. Introduction

These Terms and Conditions govern your use of our website and the purchase of products from lunas.ph. By using our website, you accept these Terms and Conditions in full. If you disagree with any part of these Terms and Conditions, do not use our website.

2. Definitions

  • “Website” refers to www.lunas.ph.
  • “We,” “us,” “our” refer to GMG Store s.r.o., the eCommerce store.
  • “You,” “your” refer to the customer or user of our website.

3. Use of the Website

  • You must be at least 18 years old to use our website.
  • You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the website.
  • You must not use our website in any way that causes, or may cause, damage to the website or impairment of its availability or accessibility.

4. Registration and Accounts

  • To make a purchase, you may need to create an account. You must provide accurate and complete information and keep your account details updated.
  • You are responsible for maintaining the confidentiality of your account information, including your password, and for all activities that occur under your account.

5. Orders and Payment

  • All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason.
  • Prices for our products are subject to change without notice. We are not responsible for pricing errors.
  • Payment must be made at the time of ordering. We accept various payment methods including major credit cards, PayPal, GCash, and PayMaya.

6. Shipping and Delivery

  • We aim to process and ship orders promptly. Delivery times are estimates and not guaranteed.
  • Shipping costs and delivery times vary depending on the delivery location and the shipping method chosen.
  • We are not responsible for delays caused by customs or other governmental authorities.

7. Returns and Refunds

  • We accept returns within 14 days of delivery, provided the items are in their original condition and packaging.
  • To initiate a return, contact our customer service team at [email protected]. Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
  • Refunds will be processed within 21 days of receiving the returned item in our warehouse.

8. Intellectual Property

  • All content on our website, including text, graphics, logos, and images, is the property of GMG Store s.r.o. or our content suppliers and is protected by intellectual property laws.
  • You may not reproduce, distribute, or otherwise use any content from our website without our prior written permission.

9. Limitation of Liability

  • Our website and products are provided “as is” without any warranties, express or implied.
  • We will not be liable for any damages arising from the use or inability to use our website or products, including but not limited to direct, indirect, incidental, punitive, and consequential damages.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the Philippines. Any disputes arising from these Terms and Conditions or your use of our website will be subject to the exclusive jurisdiction of the courts of the Philippines.

11. Changes to Terms and Conditions

We may update these Terms and Conditions from time to time. The updated version will be posted on our website with the effective date. By continuing to use our website after any changes, you accept the new Terms and Conditions.

12. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

By using our website, you acknowledge that you have read, understood, and agree to these Terms and Conditions.