We accept various payment methods including major credit and debit cards (Visa, MasterCard), PayPal, bank transfers, and Cash on Delivery (COD) for select areas. We also support local payment options such as GCash and PayMaya.
you will receive an order confirmation by e-mail as soon as the order is created. If you do not receive this confirmation, please contact us at [email protected] to check the problem of non-delivery of the confirmation.
Delivery times vary depending on your location. For Metro Manila, orders typically arrive within 1-3 business days. For provincial areas, delivery can take 3-7 business days. Please note that during peak seasons or holidays, delivery times may be longer.
Shipping costs vary based on the size and weight of the package as well as the delivery location. You can view the estimated shipping cost at checkout before completing your order.
Once your order is shipped, we will send you a tracking number via email or SMS. You can use this tracking number on our website or the courier’s tracking page to monitor the status of your delivery.
We accept returns within 14 days of delivery, provided the items are in their original condition and packaging. To initiate a return, please contact our customer service team with your order details. Note that return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
Currently, we only ship within the Philippines. We are working on expanding our services to international customers in the near future.
- Email: [email protected]
- Live Chat: Available on our website
In some cases, additional fees may apply for deliveries to remote or provincial areas. These fees will be calculated and displayed at checkout based on your delivery address.
If you need to change or cancel your order, please contact our customer service team as soon as possible. Once an order has been processed or shipped, changes or cancellations may not be possible.