Fast delivery with J&T (COD available)

Privacy Policy

Last Updated: 18.07.2024

1. Introduction

Welcome to lunas.ph! We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website and make purchases.

2. Information We Collect

We collect various types of information in connection with the services we provide, including:

  • Personal Information: This includes your name, email address, phone number, shipping address, billing address, and payment information.
  • Account Information: If you create an account, we collect your login credentials and account preferences.
  • Transaction Information: Details about your purchases, order history, and payment methods.
  • Technical Data: This includes your IP address, browser type, operating system, and access times.
  • Usage Data: Information about how you use our website, products, and services.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing and fulfilling your orders.
  • Providing customer service and support.
  • Communicating with you about your orders, account, and promotional offers.
  • Improving our website, products, and services.
  • Preventing fraud and maintaining the security of our website.
  • Complying with legal obligations.

4. Sharing Your Information

We may share your personal information with:

  • Service Providers: Third-party vendors who help us operate our business, such as payment processors, shipping companies, and marketing agencies.
  • Legal Authorities: When required by law, or to protect our rights and interests.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no security system is impenetrable, and we cannot guarantee the absolute security of your data.

6. Your Rights

Under Philippine law, you have the following rights regarding your personal data:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You can request that we correct any inaccurate or incomplete data.
  • Deletion: You can request that we delete your personal data, subject to certain conditions.
  • Objection: You can object to the processing of your personal data under certain circumstances.
  • Data Portability: You can request that we transfer your data to another organization.

To exercise these rights, please contact us at [email protected].

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal data from children under 13. If we become aware that we have inadvertently collected such data, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and indicating the effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

By using our website, you acknowledge that you have read and understood this Privacy Policy.